An adverse event is any unfavourable and unintended sign, symptom, or disease temporally associated with the use of a medicinal product whether or not considered related to this medicinal product.
An adverse drug reaction is a response to a drug which is noxious and unintended and which occurs at doses normally used in man for prophylaxis, diagnosis, or therapy of disease or for modification of physiological function.
A medical device incident is an incident that is due to a failure, malfunction, or deterioration in effectiveness of the device.
Healthcare professionals, consumers, clients and/or any other source can report a suspected Adverse Drug Reaction (ADR).
Collecting safety information from patients, healthcare providers and customers helps enable us to continually monitor the benefit and risk profiles of our medicinal products.
How to Report:
For adverse event reporting or product quality complaints and medical information on our products, please refer to the contact information below:
Email: pvconnect@jubl.com
Telephone line for EU & UK region:
Country |
Phone No. |
United Kingdom |
+448000668348 |
Sweden |
00 80026604571 |
Malta |
00 80026604571 |
Denmark |
00 80026604571 |
Netherlands |
00 80026604571 |
Cyprus |
00 80026604571 |
Iceland |
00 80026604571 |
In respect of complaints made by any consumers of our pharmaceutical products, the personal data provided by the consumers will be processed in India by Jubilant pharmacovigilance team (including subcontractors, partners, and other data analysts) for redressal of complaints and/or such personal data may be shared with regulatory agencies for compliance purposes. Jubilant will process, use, disclose, or retain such personal data for as long as is necessary to fulfil the specified purposes and in accordance with applicable data protection laws, including the GDPR and DPDPA. All reasonable efforts are being made to implement appropriate safeguards for the protection of such personal data, including measures for secure processing and where required data transfer mechanisms in compliance with GDPR and DPDPA requirements.
By submitting your personal information in the above form, You consent to the collection, processing, storage, transfer, retention of your personal Information, as stated.